How do chatbots work

Tovie DialogStudio bots are quite simple.

They consist of screens, each of which contains a single or multiple blocks.

By adding new blocks, putting them in order and connecting them, you can build a scenario of the dialog that will happen between the bot and the client.

What can I find in this section?

Here we’re explaining the inner workings of Tovie DialogStudio.

First of all, we explain the basic terms:

• Script
• Screen
• Blocks and how to use them
• Buttons and links, or the elements accessible to the client. Also, what to do if you want to add more than 12 buttons

You will know what happens when the bot says Sorry, I can’t understand you.

We also explain who a unique user is.

And tell you about Webhooks.