Campaign reports

The following Calls API methods can be used to obtain JSON campaign reports:

• POST https://ds.tovie.ai/api/calls/campaign/{token}/callJob/getReport for the number report.
  
• POST https://ds.tovie.ai/api/calls/campaign/{token}/callAttempt/getReport for the attempt report.

Request body

The body of requests to this method contains a JSON with any of the following properties:

• phones — an array of phone numbers which should have calls to them canceled.
• ids — an array of call job IDs which should be canceled.

tip

You can also pass both properties in one request.

Example request

curl --request POST 'https://ds.tovie.ai/api/calls/campaign/8231.7056.1b131df1/callJob/getReport' \
--header 'Content-Type: application/json' \
--data-raw '{
    "phones": [
        16123456789
    ],
    "ids": [
        12345,
        67890
    ]
}'

Report content

The response will be an array of objects containing varied information on call jobs or call attempts. Among the most commonly used of them are:

• startedAt and finishedAt — Unix time of call start and end, in milliseconds.
• callDuration — the total call duration, in seconds.
• callResult — the call result.
• reportData — data reported in the script.
• jobStatus — call job status at the time of report generation.

Call job statuses

Property value	Description
canceled	The call was canceled.
inProcess	The call is in progress.
longCallWithNoResult	The call is completed and has no result set.
longCallWithResult	The call is completed and has a result set.
noAnswer	All call attempts were unanswered by the customer.
nonexistentNumber	The call was made to a non-existent phone number.
notDone	The call was not completed but the campaign was stopped.
onRetry	A call attempt retry is in progress.
planned	The call is queued, e.g. because all the lines are busy.