About Tovie Platform
Tovie Platform is a platform by Tovie AI for developing conversational AI solutions of any complexity.
These can be chatbots or bots for calls.
Solutions that can be created with Tovie Platform:
- An assistant for contact centers, customer support, or an HR department.
- A bot for delivery services and online order processing.
- Intelligent call campaigns.
- A smart IVR.
Tovie Platform incorporates a range of ready-to-use tools to support every aspect of your solution’s lifecycle. This includes prototyping, development, testing, deployment, ongoing maintenance, and analytics. In Tovie Platform, you can also set up integrations with external systems and channels, dialog log storage, and the management of all solution components.
Create your first bot using our tutorial.
Learn more
Account and project management
Create a project
How to create a project from scratch, from a template, a Git repository, or connect an existing project
Project collaboration
How to add other users to your projects
Billing
How Tovie Platform limits are spent
Script development
Code editor
How to work with the script code editor
J‑Graph no-code editor
Main features of the J‑Graph visual editor
Tovie DSL
How to write a bot script using Tovie DSL and what are its syntactic features
Built-in JavaScript API
JS functions, variables, and services that you can use in a bot script
Natural language understanding
NLU tools in Tovie Platform
How to implement NLU in your project
Patterns
How to work with patterns and named entities
Deployment and QA
Channels for bot deployment
Learn more about bot deployment channels and their restrictions
Test your bot
How to manually test a script and write automated tests
Telephony
Set up telephony
How to set up a phone channel in your project
Speech recognition and synthesis
Learn more about ASR/TTS providers and speech synthesis markup
Calls
How to create a call campaign and find out its status
Barge-in
How to set up bot interruption in a script
Additional tools
Bot knowledge base
What is a bot knowledge base and how to set it up
Text campaigns
How to launch a text campaign and find out its status
Analytics
Learn more about project analytics tools provided by Tovie Platform