Built-in services

Built-in services are JS libraries that are loaded automatically with each bot. You can use them in any JS script without explicit import.

Service	Provided features
$analytics	Collect dialog statistics.
$caila	Access NLU and client entities from the bot script.
$conversationApi	Instantly send bot messages to the channel without waiting for the user’s request to be processed.
$dialer	Control telephony features from the bot script.
$env	Access environment variables added within the project.
$faq	Access the bot knowledge base from the bot script.
$gpt	Access OpenAI’s ChatGPT from the bot script.
$http	Execute HTTP requests to external resources.
$jsapi	Use various system methods.
$mail	Send email messages from the bot script.
$nlp	Manage patterns, word classification, coordination, etc.
$prompter	Use the Prompter API in the prompter bot script.
$pushgate	Create custom events, as well as trigger and process them right from the bot script.
$reactions	Create bot responses and state transitions.
$secrets	Access secrets added within the project.
$textCampaign	Control the dispatch of messages sent to clients during text campaigns.