$dialer.getTransferStatus

This method returns the status of transferring the call to an agent.

Syntax

The method is called without arguments:

$dialer.getTransferStatus(); // => {status: "SUCCESS", hangup: false, number: "16123456789"}

The method returns an object with the following properties:

Property	Type	Description
status	String	Agent transfer status. Possible values: SUCCESS, FAIL, TIMEOUT.
hangup	Boolean	Call termination status: • true — the customer ended the conversation. • false — the customer is still on the line and was redirected to the bot (if continueCall: true was specified when the transfer took place).
number	String	The phone number the call was transferred to.