getDestinations
Get available agent groups to route events to.
Request
GET {apiUrl}/getDestinations
Response
{
"destinations":[
{
"destinationId":"1",
"name":"Agent group 1",
"hasOnline":true
},
{
"destinationId":"2",
"name":"Agent group 2",
"hasOnline":false
}
]
}
Response format:
Parameter | Type | Description |
---|---|---|
destinationId | string | Agent group ID. |
name | string | Agent group name. |
hasOnline | boolean | Agent group availability for event routing. |