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getDestinations

Get available agent groups to route events to.

Request

GET {apiUrl}/getDestinations

Response

{
"destinations":[
{
"destinationId":"1",
"name":"Agent group 1",
"hasOnline":true
},
{
"destinationId":"2",
"name":"Agent group 2",
"hasOnline":false
}
]
}

Response format:

ParameterTypeDescription
destinationIdstringAgent group ID.
namestringAgent group name.
hasOnlinebooleanAgent group availability for event routing.