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fileTooBigEvent

The fileTooBigEvent is triggered when the user sends a file exceeding 50 MB in size. Tovie Platform does not save such files.

tip
fileTooBigEvent is supported by all inbound channels except JivoChat, Zendesk, Zendesk Chat, and the chat widget.

How to use

state: DeclineFile || noContext = true
event: fileTooBigEvent
a: The file size should not exceed 50 MB. Please upload another file.