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User profile

On the Profile page, you can change your user data and customize the interface.

User settings

The following data is available for editing:

  • First and last name.
  • Profile picture.
  • Phone number.
  • Email.
  • Password.

The user ID and login cannot be changed.

Login format
  • If you signed up to Tovie Cloud using your email, your login is the same as the original email.
  • If you signed up with Google or GitHub, your login is a random digit sequence.

Interface settings

You can customize the following settings:

  • Interface language.

    If a product doesn’t support the selected language, it will use English by default.
  • Time zone.

Time zone

Select a UTC time zone or leave the one set by your browser. To apply the change, sign out, then sign in again.

The selected time zone affects the time in various places across Tovie Cloud products, such as:

  • User and bot message timestamps in the Tovie Platform test widget.
  • Session and message timestamps in Tovie Platform dialog and client analytics as well as reports.
  • Customer and agent message timestamps in the Tovie Agent chat interface.