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How do chatbots work

Tovie DialogStudio bots are quite simple.

They consist of screens, each of which contains a single or multiple blocks.

By adding new blocks, putting them in order and connecting them, you can build a scenario of the dialog that will happen between the bot and the client.

What can I find in this section?

Here we’re explaining the inner workings of Tovie DialogStudio.

First of all, we explain the basic terms:

You will know what happens when the bot says Sorry, I can’t understand you.

We also explain who a unique user is.

And tell you about Webhooks.